Tuesday, January 23, 2007

Innovation isn't just IBM's play. . .

Capgemini CEO Paul Hermelin has a corporate strategy that matches the theme from class Today. His recently announced strategy was discussed during the press announcement of the acquisition of Kanbay (press release), a company in India heavily focused on Financial Services. It is called I-cubed (i^3) and stands for:

  • Industrialization
  • Individualization (or Intimacy)
  • Innovation
In this video, he mentions having a seamless process for delivering the complete 'package' to customers given the problem of distance or globalization. Obviously this is a trend that all consulting companies are picking up on. Are they hoping being the 'know how' people of innovation along with delivery will be the new standard of IT consulting?

2 comments:

N. Venkatraman said...

This is a great example: it reinforces the themes. Again, remember that we used IBM as a lens and not as the only company that is pursuing this idea. Please feel free to find other service companies in the IT sector that are adopting similar approaches. Thanks.

M Nichols said...

Interesting article about the benefit of 2.0/social networking sites used internally by IBM to create innovation (connecting the dots in the course).

"Think Space [internal social networking software] has been extremely positive. It estimates that the value Think Space has delivered, since its inception about 18 months ago, is in the region of $400 million. Most of the $400 million corresponds to direct cost reduction, but some is based on the valuation of quality improvements in business processes. This is real payback for a system that cost only a small fraction of that figure to implement—but that isn't what changed my [Author's] mind about Lotus Connections. It was Kapil's [IBM Executive's] description of the impact of Think Space on new IBM recruits that did that."

For more on this article see the following link: http://www.it-director.com/business/change/content.php?cid=9284